Thora

A perfect balance of bold and vivid design with pops of color to delightfully engage your visitors.

View demo

One-time payment · Requires Zendesk Guide Professional or above

The Thora theme home page

Overview

About Thora

Thora is a beautiful, professionally designed Zendesk theme that’s packed full of features, including an engaging full-screen hero section with animated category icons, various types of configurable custom blocks and content list styles, call-to-actions and much more. Everything can be branded and customized without code, making it easier than ever to launch a new help center.

Premium functionality that would normally cost hundreds or even thousands of dollars is included for free to make sure you can get the very most out of the theme and your Zendesk help center.

Want to discover what makes Thora different?

Trial the theme for free in your Zendesk account for 14 days!

Start trial

Customize without compromise

Every Zendesk theme promises easy “no-code” customization. What you actually get is a limited set of theme settings that let you get started quickly, but then leave you stranded. Need to move an element, adjust spacing, or make any change that the settings don’t happen to support? That’s when “no code” becomes “call a developer”.

Thora is built for what comes next.

Launch looking like you, not a template. Set your logo, colors, fonts and layouts in Zendesk’s theme settings. There’s no code involved and no waiting on a developer.

The visual builder's styles panel beside a live preview of a help center

Keep going when settings stop. Click anything on any page to move, restyle or replace it in the visual builder, then publish straight to Zendesk.

Yours to keep. Never locked in. Every change, whether made in settings, the builder or code, is saved as standard Zendesk theme files, and full code access is included. Stop using the builder and nothing changes. Your help center stays exactly as you left it.

  • templates/home_page.hbs
  • style.css
  • script.js
  • manifest.json

Everything you need for a world‑class help center

The building blocks of a great self-service experience, designed to work together and ready to make your own.

Build with ready-made pieces. Hero sections, category lists, contact blocks and more, ready to drop onto any page.

One design system, applied everywhere. Set colors, fonts and spacing once. A rebrand takes an afternoon, not a project.

Perfect on every screen. Responsive defaults are a starting point, not a constraint. Fine-tune elements across screen sizes.

Articles people actually finish. Callouts, tabs, accordions and tables turn long answers into something easy to scan.

Supports all advanced Zendesk features

Thora is built on Zendesk’s latest templating API (v4) and supports every page in your help center, not just the home page and articles. Approval requests and the service catalog work and look like the rest of your help center. AI-generated quick answers appear right in search, styled to match your theme, and content tags let visitors narrow results to exactly what they need.

  • AI quick answers
  • Approvals
  • Service catalog
  • Content tags
  • Community
  • Request forms
  • Multiple brands
  • Right-to-left languages
  • Video library

Running more than one brand or language? A single license covers every help center in your Zendesk account. As Zendesk adds new features, lifetime updates keep Thora up to date.

Peace of mind, included

Choosing a theme is a long-term decision. Here’s what comes with Thora, from the day you buy it for as long as you use it.

Pay once, own it for life. $489, one time, with every future update.

Every brand included. One license covers every brand in your account.

Builder when you need it. From $39.95/month, with a 14-day free trial.

Help when you need it. Free, ongoing support and extensive documentation.

Lifetime warranty. If something isn’t working as it should, we’ll fix it.

5-star rated partner. Trusted by thousands of companies.

Simple, honest pricing

Thora is a one-time purchase of $489. It includes lifetime updates and a license that covers every branded help center in your Zendesk account. The visual builder is optional: a monthly Zendesk Marketplace subscription from $39.95/month, with a 14-day free trial you can start before you buy a theme.

Get every theme for $995. Every current theme, plus every theme we release in the future.

One-time payment

Related

“I am beyond delighted. Zenplates allowed me to make our support center a vastly improved and smoother experience, without needing coding or web formatting knowledge.”
Rachel Scriven, Product and Solutions Lead
“I love the idea behind Zenplates: you buy a theme and get access to a huge library of different tweaks and patterns that you can use to improve your theme whenever you want to try something new.”
Anastasia Rybalko, Customer Support Manager
“The ongoing support has been great and we have appreciated the flexibility and reliable communication. We are thrilled with the end result and would highly recommend Zenplates as a theme provider.”
Simone Wilson, Content Lead
“If you are looking for a modern and responsive branded help center theme, look no further than Zenplates!”
Anthony Ivanovsky, Customer Support Lead

Ready to make it yours? Try the builder free for 14 days.

Start with a premium theme, customize it visually, and publish to your help center. No code required.