Custom solutions as unique as your company

Our team of designers and developers can build a custom Zendesk theme to your exact requirements.




Once you’ve decided on one of our themes we can align the colors, fonts, images and content elements with your company brand.

Purchase branding



If you’re looking for something truly unique we can customize page layouts or even create an entirely custom theme from scratch.

Customization can range from simple layout changes to building an entirely custom Zendesk Guide theme. Please provide as much information as you can about what you're trying to achieve as we'll then reach out to confirm your requirements and prepare a detailed quote for the work.

“We love how our theme turned out and the customizations from the Zenplates team. They were easy to work with, understood what we were trying to do, and reasonably priced. I'm glad we found them!”

Hannah Hartzell

Communications Creative Content Manager, College Park Church

Which option is right for me?

Branding is limited to color, font, image and content element changes, whereas customization covers anything and everything else.

What do you need to begin?

We simply need to understand your business requirements, which we’ll then translate into a set of deliverables that both parties can agree upon.

What approach do you take?

We typically adopt a collaborative, iterative delivery approach which gives you the opportunity to provide feedback throughout the design and development process.

Do you customize third-party code?

We prefer that all custom development work be based on our themes, however we may make exceptions especially for high quality open-source libraries.

How much will it cost?

Our Branding service costs $299, whereas the total cost of customization work will depend on what needs to be done. The more information you can provide about what you're trying to achieve, the better.

How long does it take?

Although the duration of the work will depend on the scope and our availability, we typically complete projects within 10 business days. The timeline and responsibilities, for both parties, will be agreed upon during scoping.