Available on the New Request page, these patterns allow you to present your forms using new and interesting layouts other than the dropdown list provided by Zendesk. You can modify and adapt the micro-templates to bring in styles that you like from other areas of the help center (for example, category lists).
Form list patterns can be used anywhere on the New Request page (
To use a custom form list pattern:
- Select an option from the Form list style setting in the New Request page elements setting group other than “Standard”.
- Copy and paste the code of your selected pattern at the end of the page template.